The moment you receive the machine, our after-sales staff will be there for you at any time. In addition to providing detailed operation manuals to guide you on how to use the machine for the first time, if necessary, we will also provide immediate support and help in the form of videos. If you encounter any problems during the use of the instrument, please get in touch with us immediately. We will respond within 2 – 4 hours and send the solution to you within one working day.
We provide 18 months of quality assurance and lifetime technical support. During the warranty period, if there is any quality problem caused by non-human reasons, AMADE TECH will solve it for you free of charge.